Thursday, February 26, 2009

Why My Customers Come Back



http://www.lovesimplyhappens.com Wedding Photography
Destination Wedding Photography, Oregon Wedding Photography for the bride and groom who care about their pictures!

according to Forrester research.. "a sign that in down times,
customers become even more alert to the way they're being treated
and get even more sensitive to the experiences they have"...
in this economic environment, every purchase they make, every service
interaction they have is a large portion of what they care about," he
continued.
"They're more emotional about everything and, therefore, a
bad experience resonates even more negatively."Forrester Research
"Customers will do more business with companies that serve them best, and a good portion of what they evaluate is the experience."

The word client is Forrester Research's word. My word is "friends". Yes my customers do become my friends and I love it. I have been lucky to have amazing people to photograph.

http://www.lovesimplyhappens.com Wedding Photography

3 comments:

Linda S. Socha said...

I think you do amazing work...My husband is a photographer and I appreciate the quality you offer
Linda

Sharon Van Lieu said...

This is excellent advice. Thank you!

Sharon

Sherrlyn Borkgren Photography said...

I'm learning all the time.

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